HOW-TO GUIDE
Contact support and track tickets
Provide the details needed to investigate an issue.
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In this guide
1. Open Support2. Enter contact details and the issue3. Submit and follow up1
Open Support
Choose “Support” from the sidebar, then “Create new ticket.”
2
Enter contact details and the issue
Complete name, email, phone, role, and message. Describe the feature, steps leading to the issue, expected result, and actual result.
3
Submit and follow up
Review the information and select “Send request.” Use “My tickets” to return to support requests. Do not include passwords or verification codes.
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